IN THE PANTHEON of nerdy paraphernalia, the headset microphone sits somewhere between the pocket protector and Google Glass, and as such, wearing one has always broadcast a certain dorkiness. At best, ...

Jabra, the Copenhagen, Denmark-headquartered provider of personal sound, video and office solutions, has expanded its Engage line with two new products designed for digital contact centers to bolster ...

Even today there is still controversy as to who actually invented the telephone. One thing is clear though, since the invention of the telephone the way we do business has changed dramatically, and ...

Google Glass hasn't even hit the market yet, but already significant buzz has hit the call center industry about wearable technology. Headsets are perhaps the most basic type of wearable device, and ...

LONDON--(BUSINESS WIRE)--Technavio analysts forecast the global office and contact center headsets market to grow at a CAGR of approximately 13% during the forecast period, according to their latest ...