Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.
Morganville, NJ — October 25, 2006 — Ranch Networks, provider of networking appliances designed to facilitate carrier and enterprise grade VoIP deployments, today announced that Intermedi@ Marketing ...
CounterPath, a provider of desktop and mobile VoIP software products and solutions, has announced that Genesys, an large contact center software supplier and Alcatel-Lucent company, will integrate ...
IP-based systems allow companies to route calls to home workers and satellite offices. Baxter Credit Union took a bold approach to upgrading its call center. In late 2002 it merged voice and data on a ...
The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...
VoIP technology is gaining ground in financial and other service industries as a cost-effective means of provisioning additional, enhanced services unsupported by traditional circuit-switched ...
Disentangling the confusion about VoIP solutions can be a difficult and time-consuming process. In one of the latest efforts to provide answers to those questions, Fluke Networks has added its own ...
BOHEMIA, N.Y., Aug. 20, 2025 /PRNewswire/ --PBXstore, known for delivering reliable VoIP, cloud communications, phone systems, cabling, audio/visual, and security solutions, has rebranded as PBXGlobal ...
British Telecommunications PLC plans to migrate its U.K. call centers to a new voice-over-IP (VoIP) system over the next two years, allowing around 9,700 call center agents on 124 sites to work as one ...
KIRKLAND, Wash.--(BUSINESS WIRE)--Telrex today announced that its CallRex version 3.1 is the first VoIP call-recording product verified by an independent third party to support the recording of ...
Almost half of the call centers in North America will use voice over Internet Protocol systems by the end of next year, according to new research. A report from the Yankee Group says that despite VoIP ...
ATLANTA, July 25, 2006 (PRIMEZONE) -- Message Technologies, Inc.(r) (MTI), an industry-leading provider of speech automation and call center-outsourcing services, today announces that it has added ...
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