A guest said the Carnival Jubilee’s cabin wasn’t cold enough. Heald responded and also set expectations for summer cruises.

Carnival Cruise Line is cracking down on disruptive behavior, banned substances, and curfew violations as summer cruising ...

Carnival Cruise Line Brand Ambassador John Heald is once again combating the cruise rumor mill. In a recent Facebook video ...

Why is Carnival suddenly offering adults-only cruises? Here’s what the cruise line's brand ambassador says about the ...

in addition to a DJ and other activities,” the cruise line said. “This is a first for Carnival to open Waterworks at night and activate multi deck zones for guests of all ages to enjoy togethe ...

Carnival's Night Owls program for kids 6 months to 11 years old provides nighttime care (10 p.m. to 1 a.m.) at an additional charge. There's plenty for adults to do on both cruise lines ...

Carnival Cruise Line answers controversial tipping question ... which means they aren’t served by the same dining room service team each night of their cruise like they are with traditional ...

Carnival Cruise Line answers controversial ... an alleged crew member who worked for another cruise line. What the crew member shared online led to an outcry among cruisers about cruise lines ...