Believe it or not, most companies would prefer that you didn’t call their toll-free service and support numbers. It’s true! They have to pay for the call and the live humans who staff them. Now you ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

Cellphone users have been deluged by spam calls in recent years, but they’re not the only ones dealing with an onslaught of automated messaging. Businesses with 1-800-style toll-free lines for sales ...