The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions that help enterprises of all sizes - from midsize organizations to large enterprises with ...

ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI ...

Pega's AI and automation-powered customer service solution helps service teams work smarter to create optimal experiences during every interaction CAMBRIDGE, Mass., Dec. 13, 2023 /PRNewswire/ -- ...

PolyAI, a leader in enterprise conversational AI, today announced it has been recognized in multiple 2025 Gartner reports, including the Hype Cycle for Customer Service and Support Technologies (July ...

LONDON, Sept. 2, 2025 /PRNewswire/ -- Cerillion (AIM: CER), a leading provider of composable BSS/OSS solutions to the telecoms industry, today announced that it has been named in Gartner's Magic ...

MARKHAM, Ontario--(BUSINESS WIRE)--Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) (“Sangoma” or the “Company”), a trusted leader in delivering communications platforms for businesses of all ...

Portland, Ore., Sept. 26, 2019 (GLOBE NEWSWIRE) -- Act-On Software, the customer-driven marketing automation platform, is recognized as a Visionary in Gartner’s 2019 Magic Quadrant for CRM Lead ...