With aligned processes and customer touchpoints, you can gain a more accurate picture of what’s working (and what’s not) ...

Welcome to our seventh annual “CRM Top 100” issue, where we highlight the hottest trends and technologies in the three pillars of CRM—customer service, marketing, and sales—as well as the 100 leading ...

The challenges transitioning from leads to accounts in B2B are both technical and organizational. The post Why is it so hard ...

In that case, you can merge them into one omnichannel messaging platform to better enable your marketing, sales, or customer service conversations with them. Best suited to: Small to medium-sized ...

That makes it impossible for people across their organization—from marketing to sales to customer service—to access real-time, synchronized data and insights to support in-the-moment customer ...

That includes basic tools in marketing, customer service, sales/CRM, content management systems (CMS) and operations modules. Pricing allows you to mix and match different solutions to meet your ...

Geolocation is a marketing ... to push local sales. It can help businesses increase the efficiency of their marketing efforts and optimize their profits. What Is Geolocation Marketing? Geolocation ...

Hightouch, a data activation platform for sales and marketing teams ... enhance sales leads, and support customer service teams. It operates on top of a company's existing data infrastructure ...

For enterprise-level solutions, you could end up spending as much as $300 per user, per month for sales and customer service platform, while marketing options go for as much as $3,600 per month.

I'm currently leading global consumer marketing for respiratory biologics, as well as creating synergies between commercial brands across our portfolio. I've always had a customer service mindset ...

We love the Salesforce product because of how powerful its features are and the strength of the vendor’s customer service. The system also integrates with Salesforce Sales Cloud, allowing ...