Employee engagement has become the comfort metric of modern organisations. When things feel unstable, leaders ask for an ...

The Human Margin: Building the Foundations of Trust is a book written by Katherine A. Meese, PhD, and me. Why did we author this book? The research studied by Dr. Meese shows the significant impact ...

After trending up over the previous decade, employee engagement is on the decline. Only 32 percent of employees are engaged in their work, while 18 percent are actively disengaged, according to Gallup ...

With post-COVID workplace environments amid an ongoing revolution shaped by work-from-home and distributed workforce trends, organizations should be rethinking the use of key performance indicators ...

Employee engagement has been a buzzword over the last few years, and with good reason – it’s how we retain and promote our best employees. But how does it actually work? What are the mechanics behind ...

As the pandemic continues and many people work hybrid schedules, people analytics researchers at Microsoft realized they needed to move from measuring employee engagement to measuring employee ...

The point of an employee engagement survey is to discover what drives your unique group of employees so that you can more quickly engage them. That's not a controversial point, but this is: The best ...

The workplace has seen dramatic drops in engagement over the past few years among millennial and Generation Z workers, Gallup announced in a blog post Tuesday. The trend has been particularly ...

One thing is clear: None of us are the same people today as we were prior to 2020. So, as our employees change, the ways we can best empower them need to evolve, too. Dawn Klinghoffer is the vice ...

There’s an important correlation between happy employees and happy customers, but successfully engaging the former to influence the latter is not easy. “The three most important things you need to ...