What started as a pandemic solution for contactless dining has become a permanent feature in many restaurants—but growing numbers of customers say they’re tired of scanning codes just to see a menu.

Before the pandemic, the paper restaurant menu had not changed much since the invention of lamination. But over the last year or two, Americans have gotten used to menu-free restaurant experiences, ...

A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...