Shoppers can’t stand when toothpaste, deodorant and other items are locked up behind glass display cabinets at stores.

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer ...

"When you lock things up … you don't sell as many of them," Tim Wentworth said during the company's latest earnings call.

Walgreens will close five Chicago stores next month, part of the Deerfield-based pharmacy chain’s plan to shutter 1,200 ...

It’s also cheaper for them to lock up products than add more employees, security and other major investments that may limit theft but make the store unprofitable to operate. A Walgreens ...

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

It's also cheaper for them to lock up products than add more employees, security and other major investments that may limit theft but make the store unprofitable to operate. A Walgreens ...

The CEO of Walgreens admits that locking up products to deter theft is irritating paying customers and is hurting sales. The ...