By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email ...

Tim Porter, managing director at Madrona, said his firm has looked at other startups building software for help desk support. But he said Ravenna stood out with its deep Slack integration and ...

Its help desk became a model for school districts around the country. BHS students create instructional videos and offer hardware support, connecting tablets to the school network and doing basic ...