Withholding occurs when the SSA retains part of a monthly benefit payment until the overpayment debt is fully repaid.

The agency did not have defined procedures to review nearly $2 billion in IT investments in fiscal 2024, a fact the GAO ...

In regulatory filings made earlier this month, SSA had estimated that the planned requirements would result in over three million field office visits.

A potential new Social Security Administration policy would force 3.4 million more people to visit field offices to update ...

AARP warned that steering people more toward its online identity proofing feature, SAP, will “exacerbate the agency’s ...

Millions of Americans relying on Social Security benefits will continue to see slightly higher monthly payments in August ...

There is a surge of backlash against SSA’s escalating reliance on online identity proofing tools for routine transactions.

Senator Elizabeth Warren has raised significant concerns about the Social Security Administration's transparency and service ...

SSA officials say this innovation will cut down on the need for physical visits to Social Security offices and reduce the reliance on mailed replacement cards, processes that can take days or weeks.

Rennie Glasgow, a Social Security claims technical analyst who has worked in the Social Security Administration’s Schenectady ...