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The bank experienced a “technical issue” with a third-party vendor this week, impacting some account services like deposits and payment processing.
The financial world is bracing itself with the news of Capital One’s ($COF) $35.3 billion all-stock acquisition of Discover Financial Services
The company said a technical issue with a third-party vendor was to blame for a disruption with deposits and payment processing that stretched into the weekend.
A “technical issue” of a third-party vendor that Capital One uses is affecting some of the bank’s customers to access deposits and other services.
FIS Global, the Capital One service provider involved, said it has "restored access" and processing should be done Friday.
"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X, formerly Twitter.
Capital One posted a messy fourth quarter, with less top-line growth than many peers. Read more to see why I rate COF stock a hold.
Thousands of Capital One users are still reporting issues of the financial corporation being down, impacting direct deposit and other services.
Capital One Financial Corp. posted a higher fourth-quarter profit as net interest margins widened and credit-card loans increased.
Commissions do not affect our editors' opinions or evaluations. Capital One credit cards are popular for good reason: Its offerings run the gamut from cash back to travel rewards to cards aimed at ...