Cisco Systems Inc. (NASDAQ:CSCO) is one of the most promising stocks under $100. On September 30, Cisco announced major updates to its Webex Customer Experience portfolio. These enhancements focus on ...
Cisco has launched technology that it says will help make artificial intelligence (AI) practical and scalable, from boardrooms to contact centres, improving productivity while transforming customer ...
At WebexOne 2025, Cisco announced that it will extend Webex Calling availability in India by hosting services in local data centres. Businesses can now connect to the Public Switched Telephone Network ...
Webex AI Agent and Cisco AI Assistant for Webex Contact Center deployments help organizations drive faster resolutions, higher productivity and improved service quality globally. Expanded integrations ...
The company also announced third-party integrations for its AI assistant and new AI features for its upcoming RoomOS 26 software. Cisco unveiled several AI agents meant to simplify collaboration in ...
New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents. Webex AI Agent and Cisco AI Assistant for ...
Zoom has enhanced its AI Companion by introducing a Custom AI Companion add-on that integrates with 16 third-party applications like ServiceNow, Jira, and Asana. This feature allows users to manage ...
Bringing voice-first, agentic customer support to the enterprise. • Only 25% of customers report being "very satisfied" with their last customer service engagement. • 94% have abandoned interactions ...
At Enterprise Connect, No Jitter spoke with Jay Patel, SVP & GM of Cisco's Webex Customer Experience Solutions Group, in relation to Webex’s news regarding some of the company’s news. For example, the ...
Cisco has unveiled its vision for agentic artificial intelligence (AI) collaboration, along with new AI-powered collaboration solutions designed to create what the company claims will be ...