Five9’s CCaaS offering, Virtual Contact Center, or VCC, supports channel-agnostic customer engagement across all digital channels (email, SMS, voice, social media, and others), workforce management ...

A lot of companies talk about open source, but it can be fairly argued that Meta Platforms, the company that built the ...

As the demand for high-quality, scalable and cost-efficient video streaming services continues to grow, the industry is undergoing a fundamental shift in video workflow architectures. The notion of a ...

Global master data management has become a critical enabler for enterprises adopting the global business services operating ...

JPMorgan Chase CISO Patrick Opet laments the state of cloud-based software security in an open letter to the industry and ...

The security of your cloud environments isn’t just about the technology you choose or your model for implementing it. It’s ...

Presidio’s AWS Marketplace sales exceed $1 billion via consulting, ISV bundles, online cloud transactions, software, ...

WhatsApp's AI tools will use a new “Private Processing” system designed to allow cloud access without letting Meta or anyone ...

TD Synnex is evolving its CommunitySOLV partner community infrastructure into PartnerLINK, making it more relevant to ...

As the cryptocurrency market continues to expand, cloud mining is rapidly becoming an important trend in the industry that ...

Ask the publishers to restore access to 500,000+ books. An icon used to represent a menu that can be toggled by interacting with this icon. A line drawing of the Internet Archive headquarters building ...

KAISERSLAUTERN, Germany – Mission readiness requires more than physical strength; financial well-being is also a part of a Soldier’s overall resilience U.S. Army Garrison Rheinland-Pfalz Army ...