An Ohio woman ordered Charlie Kirk’s go-to Starbucks drink on Sunday evening — and was startled to find a hateful message written on the cup. Autumn Perkins, who lives in Middletown, Ohio, visited a ...
Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...
That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...
As inflation continues to simmer and economic uncertainty rattles consumers, Starbucks CEO Brian Niccol says he has the solution to ensuring the coffee chain doesn’t suffer from customers pulling back ...
ChatGPT launched only three years ago. Since then, leaders including Marc Benioff and Jensen Huang have been adamant that cheaper alternatives to labor won’t cause mass unemployment. But in reality, ...
Gorgias' AI Agent can now instantly resolve WISMO ("Where Is My Order?") and WISMR ("Where Is My Return?") inquiries by accessing real-time AfterShip tracking and return data—no human intervention ...
Fintech company Klarna, known for its “buy now, pay later” services, is going back on its decision to replace human workers with Artificial Intelligence (AI). The company has previously claimed that ...